Privacy Policy
This Privacy Policy explains how One Island Tour collects, uses, stores, and protects personal information shared through this website and during travel enquiries.
Information We Collect
We may collect the information you provide when you contact us or submit an enquiry, including:
- your name
- email address
- phone or WhatsApp number
- travel dates
- hotel or package preferences
- number of travellers
- budget or special requests
How We Use Your Information
We use your information to:
- respond to enquiries
- prepare package or hotel suggestions
- coordinate bookings or supplier discussions when requested
- send service-related updates about your enquiry or travel plan
- improve the clarity and usefulness of our website and services
Sharing With Third Parties
We do not sell personal information. We may share relevant details only when needed to help arrange your requested travel services, such as with hotels, transfer providers, excursion operators, or payment and communication providers.
Data Storage and Protection
We keep personal information only for as long as reasonably necessary for customer service, business records, legal obligations, or follow-up on travel enquiries. We use reasonable administrative and technical measures to protect your information, but no website or email system can guarantee absolute security.
Your Choices
You may contact us to:
- ask what personal information we hold about you
- request corrections to inaccurate information
- ask us to delete information that we no longer need for legitimate business or legal purposes
Cookies and Website Use
This website may use basic technical tools such as session handling, security protections, and standard analytics or hosting features. These help the website function properly and help us understand site usage at a general level.
Contact About Privacy
If you have questions about privacy or how your information is handled, please contact One Island Tour using the contact information shown on this website.