These Terms & Conditions govern the use of the One Island Tour website and outline the basis on which information, quotations, and travel-related services may be discussed or arranged.
The content on this website is provided for general travel information and enquiry purposes. We aim to keep information accurate and useful, but details such as pricing, availability, hotel features, transfers, and excursion options may change.
All quotations, package ideas, and rates are subject to availability and confirmation at the time of booking. A price or itinerary is not guaranteed until it has been clearly confirmed with the relevant supplier and accepted through the proper booking process.
Hotels, transport providers, excursion operators, and other suppliers may have their own terms, cancellation rules, payment deadlines, and operating conditions. When a service is booked through or with support from One Island Tour, the applicable supplier terms may also apply.
Payment schedules, amendment charges, cancellation fees, and refund timing can vary depending on the hotel, transfer type, activity provider, season, and how close the travel date is. Any confirmed booking changes are subject to supplier approval and any related costs.
Travellers are responsible for ensuring that passport validity, visas, travel insurance, health requirements, and arrival documentation are suitable for their trip. Guests should also review transfer timing, baggage limits, and weather-related considerations where relevant.
One Island Tour is not responsible for losses, delays, or service interruptions caused by events outside reasonable control, including weather, sea conditions, supplier operational issues, transport disruptions, government actions, or force majeure events.
You agree not to misuse this website, submit false enquiries, attempt unauthorized access, or use the website in a way that disrupts its normal operation.
We may update these Terms & Conditions from time to time to reflect business, operational, or legal changes. Questions about these terms can be sent through the contact details listed on this website.
